Step 1
Contact My Aged Care on 1800 200 422 or via their website , discuss your care needs and organise a home assessment. Receive a letter that indicates what level of care is approved for you.
If you only need help with a few tasks then the Commonwealth Home Support Programme may be appropriate for you. It is aimed at providing a low level of support to give that little bit of extra help people may need to fully live independently and safely in their home.
Eligibility for this program is based on your support needs and age.
Speak to our Aged Care Navigation Specialist team to find out if this is right for you.
The Home Care Packages provide more personalised care for people with greater or more complex needs. All packages are aimed at providing the support for people to live safely at home for as long as they can. You have more flexibility and choice in the services you want and how your care is delivered.
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services.
We have excellent clinical governance and oversight. We have our own community nursing and allied health teams who provide services in the home and are also involved in clinical monitoring, risk management and case conferences. This gives you peace of mind that risks and concerns are addressed quickly.
Our Support Workers are a very special group. We have very high (93%) client satisfaction with our staff. You will have a small team that provides your services so you will know them and you can build a special bond together.
We invest significantly in our chaplaincy team to ensure we deliver free, holistic care to all clients.